Terms and Conditions for altokol Online Store
1. Introduction
Welcome to the altokol online store. By using this website, you agree to comply with the following terms and conditions. Please read these terms carefully before using the site.
2. Platform Nature and Vendor Responsibility
2.1. Intermediary Platform: altokol operates solely as an intermediary advertising platform connecting buyers with independent vendors (suppliers). We do not manufacture, own, or directly sell the products listed on our website.
2.2. Vendor Responsibility: All products listed on altokol are provided by third-party vendors. The vendors are directly and solely responsible for:
• Product quality, safety, and compliance with applicable laws
• Accurate product descriptions and specifications
• Product availability and stock levels
• Fulfillment of orders and delivery commitments
• Product warranties and after-sales service
• Any defects, damages, or issues related to their products
2.3. Limited Liability: altokol does not bear any responsibility or liability for:
• Product quality, safety, or fitness for purpose
• Product defects, damages, or non-conformity
• Any harm, injury, or loss resulting from the use of products purchased through the platform
• Disputes between buyers and vendors regarding products
• Vendor performance or failure to fulfill obligations
2.4. Direct Vendor Relationship: By purchasing products through altokol, you acknowledge that you are entering into a direct contractual relationship with the vendor, not with altokol. Any claims, complaints, or issues regarding products must be directed to the respective vendor.
3. Terms of Use
3.1. Eligibility: By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.
3.2. Modifications: altokol reserves the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the site after such changes constitutes acceptance of the modified terms.
4. Accounts and Privacy
4.1. Account Creation: Users must create an account to access certain features. The information provided must be accurate and complete.
4.2. Security: Users are fully responsible for maintaining the confidentiality of their account and password, and for all activities that occur under their account.
4.3. Privacy: Your use of the site is subject to our Privacy Policy, which governs the collection and use of personal information.
5. Orders and Payment
5.1. Placing Orders: All orders placed through the site are subject to vendor acceptance. Vendors reserve the right to refuse or cancel any order for any reason.
5.2. Payment: Payments are accepted via the payment methods specified on the site. All orders must be paid in full before shipping.
5.3. Pricing: All prices are listed in the local currency and include applicable taxes, unless otherwise stated. Prices are set by individual vendors and may vary.
6. Shipping and Delivery
6.1. Shipping Cost: Shipping costs will be displayed at checkout based on the address, vendor location, and shipping options selected.
6.2. Delivery Time: Orders are delivered within 5 to 20 business days. Delivery times may vary based on location, vendor, and the nature of the products.
6.3. Responsibility: altokol is not responsible for any delays or lost orders due to incorrect addresses, vendor delays, or circumstances beyond our control. Shipping and delivery are the responsibility of the respective vendor.
7. Returns and Exchanges
7.1. Return Policy: Products can be returned within 3 days of receipt provided they are in their original condition and unused. Return policies may vary by vendor.
7.2. Procedures: Customers must contact the vendor’s customer service to obtain a Return Authorization Number and return instructions.
7.3. Refunds: Refunds will be processed by the vendor after receiving and inspecting the returned products. It may take 7-10 business days for the refund to appear in your account.
8. Intellectual Property Rights
All content on this site, including text, graphics, logos, images, and audio clips, is protected by copyright and other intellectual property rights. No part of the site may be used without explicit written permission from altokol.
9. Limitation of Liability
9.1. Platform Liability: altokol is not liable for any direct, indirect, incidental, or consequential damages arising from:
• The use or inability to use the site or the services provided through it
• Products purchased from vendors through the platform
• Vendor actions or inactions
• Product defects, safety issues, or any harm resulting from product use
9.2. Maximum Liability: To the extent permitted by law, altokol’s total liability for any claims related to the platform shall not exceed the service fees (if any) paid by the user to altokol.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the country where altokol is located. Any disputes arising from these terms will be handled by the competent courts in that country.
11. Contact Us
If you have any questions about these terms, please contact us through our customer service channels.
Last Updated: [Date to be added]
By using the altokol platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.